● Deal with both inbound and outbound calls from our dispatch center.
● Listen and evaluate the client's needs and respond accordingly.
● Educate potential clients about the services we offer.
● Build professional and sustainable relationships with clients by providing
excellent customer service.
● Successfully schedule client’s services.
● Data entry and accurate/detailed electronic dispatch form entry.
● Dispatch techs to job sites to respond to first aid injuries.
● Process and track the flow of technicians via GPS system.