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File Clerk

Job Type : Temp/Contract
Start Date : 08/30/2021
Hours : Full Time
Required Years of Experience : 1
Travel : No
Relocation : No
Job Description :
 

Department: Administration


Job Title: Data Entry
FLSA Status: Non-Exempt



Job Summary



  • Maintains database by entering new and updated customer and account information.


 


General Accountabilities


·        



  • Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.

  • Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

  • Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

  • Maintains data entry requirements by following data program techniques and procedures.

  • Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

  • Tests customer and account system changes and upgrades by inputting new data; reviewing output.

  • Secures information by completing data base backups.

  • Maintains operations by following policies and procedures; reporting needed changes.

  • Maintains customer confidence and protects operations by keeping information confidential.

  • Contributes to team effort by accomplishing related results as needed.


 


Required Qualifications :
 Job Qualifications

 


·         Skills/Qualifications: Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information , Results Driven, Energy Level


 


Competencies



  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.

  • Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Works well in group problem solving situations; Uses reason.

  • Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance.

  • Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Conserves company resources.

  • Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions.

  • Written Communication - Writes clearly and concisely; Edits work; Varies writing style to meet specific needs; Presents numerical data effectively; Able to read and interpret written information.


 


Physical Demands



  • Occasionally required to sit.

  • Occasionally required to walk.

  • Occasionally required to use hands to finger, handle, or feel.

  • Occasionally required to reach with hands and arms.

  • Occasionally required to talk or hear.

  • Occasionally required to bend, lift or climb

  • Occasionally required to lift light weights (less than 25 pounds)

  • Finger dexterity required.

  • Hand coordination required.

  • Specific vision abilities required for this job include: close vision, distance vision, ability to adjust or focus


Work Environment



  • Clerical-Office Environment.


 


Protech Staffing Services, Inc. is an Equal Opportunity Employer


 

Skills :
Administrative Assistant Call Center Representative Clerical Customer Service Data Entry
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